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OUR TERMS & CONDITIONS
OUR TERMS AND CONDITIONS FORM PART OF A LEGALLY BINDING CONTRACT WHEN BOOKING ROUGE ENTERTAINMENT. THESE CONDITIONS APPLY TO BENEFIT & PROTECT BOTH PARTIES, IF ANY OF THE CONDITIONS ARE UNCLEAR, PLEASE SPEAK TO US DIRECTLY OR SEEK PROFESSIONAL LEGAL ADVICE.
1. A 10% DEPOSIT IS REQUIRED TO BE PAID DIRECTLY TO ROUGE ENTERTAINMENT LTD USING BANK DETAILS SUPPLIED IN ORDER TO SECURE YOUR BOOKING
2. THE FINAL REMAINING BALANCE IS TO BE PAID 28 DAYS PRIOR TO YOUR EVENT. IF THERE IS AN ISSUE WITH PAYMENT, PLEASE SPEAK DIRECTLY TO YOUR EVENT CONTACT FROM ROUGE ENTERTAINMENT.
3. FOR ANY PLAYERS THAT ARE ONSITE FOR LONGER THAN 8 HOURS, FOOD & SOFT DRINKS MUST BE PROVIDED.
4. ROUGE ENTERTAINMENT REQUIRE A MINIMUM OF 4 CAR PARKING SPACES, AND THESE MUST BE SUPPLIED BY THE VENUE
5. CUT OFF FOR ANY ROUGE ENTERTAINMENT WEDDING PACKAGES WILL BE 12AM, UNLESS OTHERWISE PREVIOUSLY AGREED
6. 60 MINUTES MUST BE ALLOWED FOR THE BAND TO SET UP & SOUNDCHECK. THIS MAY CAUSE SOME DISRUPTION.
7. IF YOUR VENUE FEATURES A SOUND LIMITER, ROUGE MUST BE INFORMED AS SOON AS POSSIBLE TO ENSURE THE CORRECT EQUIPMENT IS PROVIDED.
8. THE BAND REQUIRE 4x13 AMP POWER SOCKETS IN ORDER TO PERFORM.
9. ROUGE ENTERTAINMENT GUARANTEE EVENT PERFORMANCE - SHOULD ANY OF OUR MEMBERS FACE ILLNESS, ONE OF OUR REPLACEMENT MUSICIANS WILL BE APPOINTED IN ADVANCE WHO ARE A LIKE FOR LIKE REPLACEMENT AND OF THE SAME STANDARD.
10. SHOULD FOR ANY REASON ANY DELAY IS INCURRED BY THE BAND, YOU OR YOUR APPOINTED REPRESENTATIVE WILL BE NOTIFIED AS SOON AS POSSIBLE.
CANCELLATION POLICY
SHOULD FOR ANY REASON YOUR EVENT BE CANCELLED, THE FOLLOWING FEES APPLY.
PLEASE NOTE DEPOSITS ARE NON REFUNDABLE UNDER ANY CIRCUMSTANCE.
CANCELLATION 90 DAYS OR MORE PRIOR TO YOUR EVENT: NO PAYMENT DUE
CANCELLATION 90 DAYS OR LESS PRIOR TO YOUR EVENT: 50% OF REMAINING FINAL BALANCE
CANCELLATION 60 DAYS OR LESS PRIOR TO YOUR EVENT: 75% OF REMAINING FINAL BALANCE
CANCELLATION 30 DAYS OR LESS PRIOR TO YOUR EVENT: 100% OF REMAINING FINAL BALANCE
POSTPONEMENT DUE TO COVID 19 & FORCE MAJEURE
IN THESE CHALLENGING TIMES, WE ACCEPT THAT PLANNING AN EVENT CAN BE STRESSFUL, AND THE SITUATION MAY NOT ALWAYS BE IN YOUR CONTROL. ROUGE ENTERTAINMENT WILL DO EVERYTHING IN THEIR POWER TO BE FLEXIBLE WITH YOUR BOOKING. THEIR WILL BE NO REBOOKING FEES TO PAY, AND YOUR DEPOSIT WILL REMAIN ACTIVE FOR 24 MONTHS TO ALLOW YOU TO REARRANGE YOUR EVENT AND REBOOK WITH BOTH YOUR VENUE AND WITH ROUGE ENTERTAINMENT.
PLEASE NOTE DEPOSITS ARE NON REFUNDABLE
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